HR Manager

About the Role

We need an HR Manager who cares about people and can build a positive, well-organized workplace. You will handle hiring, employee support, and company policies, while helping our teams grow and stay motivated. This role is for someone who enjoys working with people at every level and understands that a good workplace is built on trust, fairness, and clear communication.

You will own the full employee journey, from the first interview through onboarding, daily support, performance discussions, and exit. You will work closely with department heads and senior management to understand hiring needs, plan teams, and solve people-related challenges before they become bigger problems. You will also ensure all HR records, policies, and compliance requirements are handled properly and on time.

We are looking for someone approachable, fair, and organized, with the maturity to handle sensitive matters with care. If you enjoy building teams, shaping culture, and helping people do their best work, this role offers the chance to make a real difference in a growing company.

You will work directly with management, have the freedom to introduce better practices, and be trusted to shape how HR works in our company. We value people who listen well, act fairly, and keep the interests of both employees and the business in mind.

Key Responsibilities

• Manage the complete hiring process, from job posting and screening to interviews, offers, and onboarding for all departments.
• Handle attendance, payroll coordination, leave records, and day-to-day employee queries in a timely and respectful manner.
• Create and maintain HR policies and ensure they are followed fairly across the company.
• Support employee engagement, performance reviews, and a healthy work culture through regular activities and open communication.
• Plan workforce needs with department heads and build a pipeline of good candidates for sales, marketing, and support roles.
• Prepare offer letters and other HR documents accurately, and maintain complete and organized employee files.
• Conduct induction sessions for new joiners so that they understand company values, expectations, and ways of working.
• Handle employee concerns, conflicts, and grievances fairly and confidentially, and work with managers to find practical solutions.
• Coordinate performance review cycles, set clear goals, and help managers give honest and useful feedback to their teams.
• Manage exit formalities, conduct exit interviews, and share insights to improve retention.
• Ensure the company follows labor laws, statutory requirements, and compliance timelines.
• Plan training programs and team activities that help employees build skills and feel valued.

Requirements

• 3+ years’ experience in HR, with exposure to recruitment, employee relations, and HR operations.
• Good knowledge of labor laws, HR processes, and documentation.
• Excellent communication, empathy, and problem-solving skills.
• Experience hiring for sales and marketing roles is an advantage.
• Comfort using HR tools, spreadsheets, and attendance or payroll software to manage employee records accurately.
• Strong organizational skills and the ability to manage multiple tasks and deadlines at the same time.
• High level of integrity, confidentiality, and professionalism when handling sensitive employee information.
• A friendly and approachable personality, with the confidence to speak openly with employees as well as senior management.
• A balanced and fair mindset, with the ability to handle disagreements calmly and protect trust on all sides.