Social Media Manager
About the Role
We are hiring a Social Media Manager to look after our online presence and grow our community. You will plan content, keep our pages active, and make sure our brand voice stays consistent and approachable across every platform. This is a great role for someone who enjoys being close to the audience and understands how people really use social media.
You will manage day-to-day posting, reply to comments and messages, and build monthly content plans with the creative and content teams. You will also track how our pages are performing and share simple reports, so that we always know what is working and what can be improved.
We are looking for someone who is organized, creative, and quick to respond, with a good sense of what makes a post worth reading or sharing. If you enjoy mixing creativity with planning and numbers, and you want to help build a trusted real estate brand online, we would be happy to talk.
You will be part of a young and energetic marketing team, with room to suggest ideas and run small experiments. We believe social media is a long game, and we support our people with good tools, clear goals, and honest feedback so they can grow in the role.
Key Responsibilities
- Manage daily posting and engagement across Instagram, Facebook, LinkedIn, and YouTube, keeping all pages active and up to date.
- Build monthly content calendars together with the creative and content teams, planning around launches, festivals, and important events.
- Respond to comments and messages quickly and politely, and pass genuine leads to the sales team without delay.
- Track performance and share simple reports on reach, engagement, follower growth, and leads generated through social media.
- Write clear and engaging captions, hashtags, and post descriptions that match our brand voice and suit each platform.
- Coordinate with designers, video editors, and content creators to make sure posts are ready on time and look consistent.
- Run community activities such as polls, contests, and live sessions that help people connect with our brand.
- Monitor online reviews, mentions, and conversations about the brand, and handle any negative feedback calmly and professionally.
- Work with the performance marketing team to support paid social campaigns with the right creatives and messages.
- Keep up with social media trends, new features, and algorithm changes, and suggest fresh ideas for better reach.
- Maintain brand guidelines and ensure every post is accurate, respectful, and aligned with company values.
- Prepare a short monthly summary of wins, lessons, and ideas, and share it with the marketing lead.
Requirements
- 1+ years’ experience managing social media accounts for a brand or agency, preferably in real estate or lifestyle.
- Good writing skills and a solid understanding of platform trends, formats, and audience behavior.
- Working knowledge of tools such as Canva, Meta Business Suite, and scheduling apps.
- Creative thinking and a consistent approach to brand communication.
- Basic understanding of social media analytics and the ability to explain numbers in simple language.
- Strong organizational skills and the ability to manage several platforms and deadlines at the same time.
- Good communication skills in English and Hindi, with a friendly and professional tone in all interactions.
- A proactive attitude, quick response time, and the ability to stay calm when handling public conversations.
- A genuine interest in people, brands, and the stories that make communities grow online.
